CHANNEL OF COMPLAINTS OF THE ETHICAL CODE

Any possible irregularity or non-compliance related to financial, accounting, commercial or regulatory compliance practices committed by employees or personnel linked to the Organization may be reported.

The communication will be made from the ENSUS Analytics website, filling out the form at the bottom of the page and that will be sent to the ENSUS Analytics Complaints Channel. Complaints will be received and processed by the Quality Management department.

The complaints received must contain the necessary data to carry out the analysis of the reported facts. Thus, the communications received must meet at least the following requirements:

• Name and contact information of the complainant.
• In the description field, a clear and detailed presentation of the facts.
• Provide, if deemed necessary, documents, files or other information deemed relevant for the evaluation and resolution of the complaint.